Frequently Asked Questions
Q: What portion of my unrestricted Cougar
Pride donation goes toward student-athlete
scholarships and academic support?
A: One hundred percent.
Q: Is my Cougar Pride donation tax-deductible?
A: Yes. The donation that covers your priority seating
obligation is 80 percent deductible; any additional
donation is 100 percent deductible. Please contact your
tax advisor for more information.
Q: At what donation level do I start receiving
Cougar Pride benefits?
A: Although all cash/credit card gifts will be accepted,
Cougar Pride benefits begin with a minimum annual
contribution of $100.
Q: Can you explain the difference between an
"UNRESTRICTE D" and "RESTRICTE D" gifts?
A: Cougar Pride consists of UNRESTRICTED donations used
solely by the athletics department. Qualifying donations
can be outright gifts and/or the portion above the Fiar
Market Value of special events (participation costs) and
auction items (item value).
A: A RESTRICTED gift is designated for a sport, a capital
project or an endowment and is not considered a Cougar
Q: How do I keep the seats I had last season?
A: Payment for tickets (and donations for donor seating
areas) must be received by the renewal deadlines in order
to be eligible for the same seating location.
Q: Will my donation help my seating at away
football and postseason games and other special
A: Each year, fans have the opportunity to purchase tickets
to away football games and postseason events involving
the University of Houston. From time to time there are
also special offers to Coog fans, such as the 2008 and 2010
NCAA Men's Basketball Regionals and the 2011 Final Four.
Seating priority for these events is based on your priority
points total and if you have season tickets in the sport of
the special event.
Q: Why is there a renewal deadline?
A: The renewal deadline allows us to provide a timeline
for existing season ticket holders to renew their previous
season locations. The deadline also enables the Houston
Athletics Ticket Office to review seats available for
reallocation to existing season ticket holders requesting
changes and determine what seats can be sold to new
season ticket holders.
Q: How do I request additional season tickets?
A: Note the total number of tickets you would like to order
in the quantity column on the renewal form. Indicate
seating preferences for the additional seats and/or your
preferences to move so you may have all of your seats
located together. Please be advised that these are
only requests. Requests will be filled based on the
priority points system and availability of request.
Q: How do I request a seating change?
A: You may write any requests on the actual ticket
application, or you may submit a separate written request
to the Houston Athletics Ticket Office via e-mail, fax or
mail. Be sure to describe, in as much detail as possible,
exactly what you are requesting. Feel free to include
sections, rows and seat numbers if applicable. Listing first,
second and third choices will help in assessing the best
seating available for your preferences (i.e., which is more
important, yardage or height of row, etc.). Customers who
renew seats online can make their requests on their online
ticket renewal. (See page 10 for contact information.)
Q: How can I request to sit with my friends?
A: Indicate the names and account numbers of the
individuals you would like to be seated with when
completing an order form or request form. All parties must
indicate their desire to be seated together and make the
same request on their respective order forms. You may also
fax or e-mail your group seating request by the renewal or
order deadline. Each party must make this request.
IMPORTANT NOTE: When allocating seats for parties
wishing to sit together, the location will be based on
the party with the lowest priority point total.