@UHCougars

FREQUENTLY ASKED QUESTIONS

Season Ticket Questions
What are this year's ticket prices?
Why was general admission removed?
Why is there not a Family Plan listed for 2017 Football?
Why are we installing grey chair backs in 127 and 131?
Why does every seat include a donation?
When will my ticket renewal be available?
I don't want to pay this amount, can I move my seats?
I want to move into Club/Suite/Loge Box areas.
I want to buy additional parking passes.
I want to add additional seats to my season tickets.
I currently have one seat I would like to relocate, but would it be possible to purchase additional seats along with my relocated seat?
I want to make changes to my order.
Can I pick my season ticket location?
In the past I could spread out my season ticket payments. Is that still available?
What are the contract obligations for the Premium Seats?
What sections have access to the Coach Bill Yeoman Red and White Hall?
How many seats can I purchase?
Is there a Young Alumni section?
What are the Cougar Pride giving levels?
Where will the student section be located?
How do I purchase season tickets online?
Why should I purchase online?
I'm buying season tickets for the first time, where will my seats be located?
What are my options for transferring season tickets?
Where can I find my customer # and/or my PIN?
I've logged in online before, but I forgot my password, how do I get it?
I've logged in online before, but I don't see my application. Why?
I see I can buy tickets to donate to the Little Coogs program. What is Little Coogs?
What is Cougar Pride?
What are Cougar Pride priority points used for?
If I have more questions about Cougar Pride, who can I contact?

Season Ticket Questions

What are this year's ticket prices?

  • Ticket prices in the 100 and 200 level are all $200
  • Ticket prices in 300 level are $150

Why was general admission removed?
We received several complaints throughout the 2016 season that fans in the GA sections could not find seating. Making the GA sections now reserved will increase the fan experience by ensuring every ticket has a seat at each game.

Why is there not a Family Plan listed for 2017 Football?
At this time, we have not established our family plans options, however we anticipate this option being available in the near future.  We are in the process of establishing what inventory will be available and the pricing of that inventory.  We will be contacting via email and over the phone all of our 2016 Family Plan Season Ticket Holders when this is determined. 

Why are we installing Grey Chair Backs in 127 and 131?
To enhance the overall game day experience and comfort level of our fans.

Why does every seat include a donation?
For all Season Ticket holders to experience the benefits of being a Cougar Pride member and help support our 425 student athletes. Being a Cougar Pride member offers benefits outlined at uhcougarpide.com

When will my ticket renewal be available?
Late February with a May 1 deadline for Tickets and June 30 deadline for Cougar Pride donations.

I don't want to pay this amount, can I move my seats?
The seat change and upgrade process will begin after the May 1 deadline. You will need to renew your tickets and request a seat change in order to pick seats in a new donation level.

I want to move into Club/Suite/Loge Box areas.
All luxury areas are currently sold out. You may request a seat change on your ticket renewal and based on availability, you may be able to move your seats into one of these areas.

I want to buy additional parking passes.
Parking will be assigned in June and based on your Cougar Pride giving level, you may be able to purchase additional passes. This is subject to availability.

I want to add additional seats to my Season Tickets.
You may request to add additional seats to your order, and after the renewal deadline, you will be contacted to add seats based on availability.

I currently have one seat I would like to relocate, but would it be possible to purchase additional seats along with my relocated seat?
Yes, current season ticket holders who wish to add additional seats and/or relocate their current seats can make that request in writing to tickets@central.uh.edu.   Season Ticket holders will be contacted after the May 1 deadline to move their seats based on the Cougar Pride Priority Points System.

I want to make changes to my order.
ALL CHANGES MUST BE SUBMITTED IN WRITING TO THE HOUSTON ATHLETICS TICKET OFFICE at tickets@central.uh.edu.

Can I pick my season ticket location?
Returning season ticket members will have the first opportunity to renew their previous year's season tickets and secure their seats. All new season ticket members have the opportunity to select available seats online as tickets are purchased. For any questions, please email seasontix@uh.edu.  Please include your account number and name in all emails.

In the past I could spread out my season ticket payments.  Is that still available?
A three part payment plan will be available to all season ticket holders.  At the time of renewal, 34% of the total balance will be charged, and then 33% of the remaining balance will be charged on April 3 and May 1.  Any payment plans set up after April 3 will be charged 67% at the time of renewal and 33% on April 1 and May 1. 

What are the contract obligations for the Premium Seats?
Ticket prices for the Club Seats are $200 per seat with a per seat donation of $1320.  For Loge Box pricing, please contact Cougar Pride at 713-743-4684.

Contracts for the Suites are based on five-year terms. You can lock in your price for up to five years by signing a five-year contract. Suite season tickets are $200 per seat.

What sections have access to the Coach Bill Yeoman Hall?
All seats in Section 129 and the north side loge boxes have access to the Coach Bill Yeoman Hall.

How many seats can I purchase?
There is no limit to the number of seats a season ticket holder decides to purchase. The only circumstance in which there is a ticket limitation is to luxury seats (suite, loge box & club).

Is there a Young Alumni section?
Yes! There is a Young Alumni section in TDECU Stadium with reduced pricing options for alums from the last five years. Young Alumni have two options for seating inside TDECU Stadium. Young Alumni lower section is located in sections 117, 123 and 124 and priced at $175 ($150 ticket/$25 Cougar Pride donation). Young Alumni upper sections are located in sections 233, 234 and 331 and priced at $150 ($125 ticket/$25 Cougar Pride donation). Full information including Cougar Pride benefits for Young Alumni members can be found here.

What are the Cougar Pride giving levels?
Full info on Cougar Pride giving levels can be found here.

Where is the student section be located?
The student section is located in the east end of the TDECU Stadium in sections 132-140. Student seating is general admission and details on student tickets can be found here.

How do I purchase season tickets online?
Visit this link and choose your desired option. As simple as that.

Why should I purchase online?

  • Online purchasing is available 24/7. No need to worry about calling or finding a stamp.
  • It's convenient, easy, secure, and worry free.
  • You receive immediate confirmation that your order has processed.

I'm buying season tickets for the first time, where will my seats be located?
New customers looking to purchase season tickets can clicke HERE to place their 2017 Football Season Ticket Deposit.  All new customers will be contacted in May to select and purchase their season ticket location.

What are my options for transferring season tickets?
Full details and information on how to transfer your season tickets can be found here.

Where can I find my customer # and/or my PIN?
Your account number or email address may be used to access your account. Your PIN is your password that you set when your account was created. You can change your password once you log in. If you cannot locate your account log in information, please contact the Houston Athletics Ticket Office at 713.462.6647.

I've logged in online before, but I forgot my Password, how do I get it?
You should have received an email from the Athletics Ticket Office notifying you that your renewal was available online. The address at which the email was received is the address you used when you established your season ticket account online. You should have a password that was entered when you created your account. If you have forgotten your password, you may click the "Forgot Password?" link; enter your email and your password will be emailed to you. Or, you can always call 713-GO-COOGS and a ticket office representative can retrieve your password for you.

I've logged in online, but I don't see my application. Why?
There could be a couple of reasons that you don't see your season ticket invoice. First, check the left hand side of the site to verify your information is showing up once logged in. Your available invoices should populate in the middle of the page, if there are no invoices showing please call 713-GO-COOGS so our ticket offices staff can resolve the issue.

I see I can buy tickets to donate to the Little Coogs program. What is Little Coogs?
Little Coogs is a University of Houston community outreach program. The program's purpose it to expose at-risk and underprivileged youths from Houston and the surrounding areas to a college atmosphere. One of the ways this is done is through attending sporting events on campus. Your donated tickets are distributed to these groups who otherwise would not have the opportunity to attend. You will receive a tax donation form from All-N-One for any donations made to Little Coogs. For more information on the program, click here.

What is Cougar Pride?
Cougar Pride is an organization of alumni, fans, former student-athletes, coaches, and friends joining together to provide current student-athletes with a first class education and a chance to excel in the classroom and on the playing field.

What are Cougar Pride priority points used for?
In an effort to better serve Cougar Pride members, the Cougar Pride Priority Points System was developed in 2009 to determine the ranking process and prioritize membership benefits such as away game tickets allocation, postseason ticket allocation, championship tickets, parking passes and special events. Each donor's priority point total and giving level are used when distributing benefits and allocating the following:

  • Football away game, neutral site, and postseason tickets
  • Priority parking for Football and Men's Basketball season ticket holders
  • Men's Basketball conference post season tournament tickets
  • All other priority-based benefits

If I have more questions about Cougar Pride, who can I contact?
Please contact the Cougar Pride office via e-mail at cougarpride@uh.edu or call 713-743-4684.

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